Our Guarantee

Every order is important to us because it is important to you. Once an order is placed, we cannot offer refunds but will provide store credit for the full amount paid. Your store credit will not expire and can be used at any time, including holidays. We strive to ensure the quality, accuracy, and beauty of our floral products. If you are not completely satisfied with the quality of your order, please contact us immediately and we will take the appropriate action.

Return & Exchange Policy

All sales at Lattes Floral Studio are final due to the perishable nature of our products. The only exception is for defective products, which must be reported within 24 hours of receipt by emailing a photo of the arrangement to lattesfloralstudio@gmail.com. Proper care of the flowers is required, and it is the recipient's responsibility to follow the care instructions provided.